April 16, 2025

 

DESUN (HONG KONG) LIMITED and its affiliated companies (“DESUN”, “we,” “our” or “us”), are committed to protecting and preserving your privacy.

 

This Privacy Policy explains how we collect, use, and disclose your information through our websites, mobile applications, customer support and other services (collectively referred to as “Services”), and applies to all Services except for those that are specifically covered by a separate Privacy Policy. The separate Privacy Policy will supersede this Privacy Policy and anything that is not specifically covered in that Privacy Policy shall be subject to the terms of this Privacy Policy.

 

By using our Services, you agree to the terms of this Privacy Policy, and you consent to the use of the information that you provide to us as set forth in this Privacy Policy. We do update this Privacy Policy from time to time so please review this Privacy Policy regularly. If we materially alter our Privacy Policy, we will let you know of such changes by posting a notice on our website. Your continued use of the website will be considered your agreement that your information may be used per the new policy. If you do not agree with the changes, then you should stop using the website, and you should let us know that you do not want your information used per the changes.

1. Information We Collect

We may collect certain information that is strictly necessary for business.

 

For operating our website and App, we may collect following information:

 

Account Information. Your DESUN account and related account details, including your country of residency, contact telephone number, email address, username, passwords, birthday, social media account and third-party avatar. If you are an installer, we additionally collect your name, company name and address.

 

Device Information. Details of your visits to our website or use of our mobile applications and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data, including your IP address, the date and time you accessed or left the website and which pages you viewed, Wi-Fi List Information, Mac address, CPU information, memory information, SD card information and operating system version. Some parts of our website use cookies and other technologies to collect this information about your general internet usage. See section below "How We Use Cookies" to learn more. We may also collect data in relation to your IoT devices, including device serial number, location of the device, device log, usage history and device status.

 

Electricity Usage Information. When you connect the DESUN device to your home grid, we may collect solar power generation and the flow of electricity between the grid, the home and the battery.

 

Contact Information. We may need your contact information such as your name, email address, shipping address and telephone number when you place an order or contact us for customer service.

 

Photo and Video. We may need to upload your personal photos and videos when dealing with certain issues and modifying personal information.

 

Location. We may need your location information for installing, activating and managing your DESUN devices, Bluetooth connection, time zone setting, and obtain your latitude, longitude and altitude information for data analysis to provide better marketing promotion services.

2. How We Collect Your Information

Here are the ways that we collect your information:

 

2.1 Directly Collected from You

We may collect the following personal information that you provide to us directly, including your name, birthday, contact telephone number, email address, shipping address, passwords, social media account, location of your devices, your location information, your photos and videos.

 

2.2 Automatically Collected

We may collect your devices’ information automatically within the necessary scope, including location information of the device, Wi-Fi List Information, Mac address, CPU information, memory information, SD card information and operating system version. See section below, “How We Use Cookies” for more information.

 

2.3 From the Third-Party Sources

We collect and use information obtained from Facebook, Google, and other social media accounts you use to login to the Services (“Third-Party Accounts”), such as your name, your username, avatar, social media account and other details you may have on your Third-Party Account profile. We do not have access to your Third-Party Account passwords.

 

2.4 Devices Permission

When you enable any permission(s) for access to your device, you authorize us to collect and use relevant personal information in order to provide you with corresponding Services. You can get your device permission list by contacting us as set forth in “Contact Us” below.

 

You can also choose to change the scope of consent or withdraw your authorization at any time. After the authorization is withdrawn, we will no longer collect personal information related to these permissions, however, we will not be able to continue to provide you with corresponding Services.

 

Please note that your decision to withdraw consent or authorization will not affect our previous collection and use of personal information based on your authorization. When we want to use the information collected prior to your withdrawal of your consent or authorization for purposes not specified in this Privacy Policy, we will ask for your prior consent, as required by applicable law(s).

 

If you provide us with your telephone number, DESUN may use it to contact you for customer service, transactional purposes, or—where permitted by law and with your explicit consent—for promotional or marketing communications. Such communications may include voice calls, SMS/text messages, or prerecorded messages, and may be delivered using automated technologies. You are not required to consent to marketing communications in order to use our products or services. You may withdraw your consent at any time, free of charge, by following the opt-out instructions in the communication or by contacting us directly.

3. How We Use Your Information

DESUN uses personal data to power our Services, process your transactions, communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent or as otherwise permitted or required by law.

 

DESUN may use your personal data for the following reasons:

 

Performance of a contract: Much of our processing of personal data is to meet our contractual obligations to our users, or to take steps at users’ requests in anticipation of entering into a contract with them. For example, we handle personal data on this basis to allow you to use our Services.

 

Consent: Where required by law, and in some other cases, we handle personal data on the basis of your implied or express consent.

 

Legitimate interests: In many cases, we handle personal data on the ground that it furthers our legitimate interests in commercial activities in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals. These legitimate interests include, but not limited to, operating our business and services; providing security for our websites, products, software, or applications; marketing; receiving payments; preventing fraud; and knowing the customer to whom we are providing services.

 

Legal compliance: We need to use and disclose personal data in certain ways to comply with our legal obligations (such as our obligation to share data with tax authorities), as required or permitted by law.

 

DESUN may use your personal data for the following purposes:

 

3.1 Provide Our Services

 

We use your information to fulfil our agreements with you and provide you with our Services. We process your personal data as necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract, including but not limited to:

 

Account registration and management, in certain regions, we may allow account registration via email verification without requiring a password, using your email solely for that purpose;

 

Providing access to certain areas, functionalities, and features of our Services, such as monitoring your IoT device use in real time via your mobile phone. For example:

 

The App requires Wi-Fi and Bluetooth permissions to link the App to the device, and to connect your system to our server. Blocking these permissions would impair the functions of our devices;

 

The App may require access to your mobile device’ camera or photo gallery to enable certain functions, such as scanning the serial number of a device;

 

The App may seek permission to access your mobile device’ microphone to enable the audio recording function for customer support and voice assistant feature. You may refuse to give permission or withdraw your permission at any time through the settings of your mobile device;

 

The App requires location permission to automatically fill in your Wi-Fi network during the setup of the device. Location data is also required to receive weather-related data to enable related functions on some models of our devices;

 

The App seeks your permission for push notification on your mobile device, which will be used to notify you about the status of your linked DESUN device and news or updates on our Services; Processing orders and payments, as well as enabling shipping and delivery services for goods;

 

On-site installation and maintenance services for home energy storage products;

 

Sending emails, text messages, birthday coupons, push notifications and in-app messages to market or advertise DESUN products, services, promotions, sweepstakes and events;
Responding to customer inquiries and delivering technical or after-sales support;

 

Communicating with you about your account, activities on our Services, and policy changes;

 

You may change the permission settings at any time under the settings of your operating system, but please be informed that revoking permissions may affect the provision and performance of our Services.

 

3.2 Administrative Purposes

We use your information for various administrative purposes, including but not limited to:

 

Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;

 

Measuring interest in and engagement with our Services;

 

Improving, upgrading or enhancing our Services;

 

Developing new products and Services;

 

Ensuring internal quality control and safety;

 

Authenticating and verifying individual identities, including requests to exercise your rights under this policy;

 

Debugging to identify and fix errors with our Services;

 

Conducting audits related to interactions, transactions, and other compliance-related activities;

 

Sharing information with third parties as necessary to provide our Services;

 

Enforcing our agreements and policies;

 

Evaluating or Conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Services and users may be among the assets transferred.

 

Complying with applicable legal obligations.

 

3.3 Other Purposes

 

We also use your information for other purposes as requested by you or as permitted by applicable law.

 

Consent. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent, as required by law.

 

Automated Decision-Making. We may engage in automated decision-making, including profiling. DESUN’s processing of your personal information will not result in a decision based solely on automated processing that significantly affects you unless such a decision is necessary as part of a contract we have with you, we have your consent, or we are permitted by law to engage in such automated decision-making. If you have questions about our automated decision making, you may contact us as set forth in “Contact Us” below.

 

De-identified and Aggregated Information. We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, information about the device from which you access our Services, or other analyses we create.

 

AI Chat Assistant. We may use the information you provide through the AI assistant to help improve the quality, accuracy, and reliability of the service. If third-party AI services (such as OpenAI or Google) are used to generate responses, they process your information only as needed to support the chat function and do not retain it for other purposes.

 

Legal Obligations. We may process your personal information to comply with our legal obligation in certain circumstances including but not limited to:

 

To law enforcement authorities, government or public agencies or officials, regulators, and/or any other person or entity with appropriate legal authority or justification for receipt of such information, if required or permitted to do so by law or legal process;

 

When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity;

 

When the information is required for the prevention, investigation, detection or prosecution of criminal offenses or the execution of criminal penalties, or for the enforcement of civil law claims.

 

Marketing and advertising, such as providing product and service recommendations, which may include targeted ads. You may opt out of such communications by using the unsubscribe link in our emails or adjusting your notification settings in the DESUN app. You may also contact us at customer@linksolars.com.

 

Enable and optimize voice assistant functionality, including wake word detection, speech recognition, and voice responses through integration with trusted third-party providers. Where applicable, certain Products may include voice interaction capabilities powered by DESUN or third-party providers (e.g., AISPEECH, Google). If you enable voice control or wake-word detection: (a) Your voice input, including wake words and commands, may be processed solely for the purpose of enabling real-time voice functionality and improving system responsiveness; (b) The microphone may remain in a passive listening state for wake-word detection. Voice data is not stored or transmitted unless activation via a recognized wake word occurs; (c) Speech-to-text and text-to-speech services may operate in real time by Google, and data is not persistently stored or used for unrelated purposes. You may disable this functionality at any time by turning off the microphone in the device or app settings.

4. How We Store Your Information

The information that we collect from you will be processed primarily in the United States, European Union and China, depending on your region. If you are located outside of these regions, your information will be stored and processed in the region closest to you in accordance with our data localization practices.

 

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as permitted or required by law.

5. Marketing Emails and Alerts

You may opt-out of receiving marketing communications from DESUN at any time by clicking the “unsubscribe” link at the bottom of an email or following other specific instructions in the marketing communication. Once you opt out, you will no longer be notified of DESUN products, services, promotions and events until you subscribe again. You may still see DESUN ads on other platforms, but such ads are not displayed on the basis of your personal information collected by DESUN.

 

When you use the DESUN mobile application, you may receive push notifications. If you prefer not to receive push notifications, you may adjust your settings on your mobile device to control whether you want to receive these alerts.

6. How We Disclose, Share and Transfer Your Information

6.1. Sharing of Your Information

 

We may share your personal data in the following cases:

 

Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

 

Fulfilling legal obligations: We may share your personal information externally in accordance with laws and regulations or the mandatory requirements of government authorities.

 

Disclosures to Protect Us or Others: We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal processes, such as a court order or subpoena; protect your, our, or other individuals rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

 

Disclosure in the Event of Merger, Sale, or Other Asset Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

 

Sharing with our affiliates: Where permitted by law, we may share your information with our affiliates in order to provide you with DESUN Services. We will only share necessary personal information and subject to the purposes stated in this Privacy Policy. If the affiliated company wants to change the purpose of processing personal information, it will ask for your authorization again, as required by applicable law.

 

Sharing with authorized partners: Some of our Services will be provided by authorized partners only for the purposes stated in this policy. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific and explicit purposes, and only share personal information necessary to provide services. Our partners are not authorized to use the shared personal information for any other purpose. Usually, our partners are:

 

Third-party service providers: Provide us with payment facilitation, package shipping, application development, electronic message processing and other services. Some of your personal information may be collected directly by third-party service providers and is subject to their privacy policies.

 

6.2. Transfer of Your Information

 

We may transfer your personal information to another company, organization or individual where we obtain your express consent, as required by law, or as otherwise permitted or required by law, or when a merger, acquisition or bankruptcy liquidation is involved, and if the transfer of personal information is involved, we will require a new holder of your companies and organizations with personal information continue to be bound by this Privacy Policy, otherwise we will require the company and organization to seek your authorization and consent again, as required by applicable law.

 

International Data Transfers.  We may transfer to, process, and store the data we collect about you in countries other than the country in which the data was originally collected, including the United States, European Union, China or other destinations. Those countries may not have the same data protection laws as the country in which you provided the data. When we transfer your data to other countries, we will protect the data as described in the Privacy Policy and comply with applicable legal requirements providing adequate protection for the international data transfer. For instance, if you are a European Economic Area (EEA) data subject and your personal information is shared with our affiliates, partners, or third-party service providers acting on our behalf outside of the EEA, then it is done so pursuant to necessary means to ensure an adequate level of protection. This may be on the basis of approved EU standard contractual clauses per GDPR Art. 46

 

For more information, see here: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en

 

For users residing in Japan, you may use the Personal Information Protection Commission’s (“PPC”) report on foreign countries for more information on the relevant data protection law of the United States, EU and China.

 

7. Your Rights Related to Your Personal Data

If you are a resident of certain states and/or jurisdictions, you may have certain rights under applicable data privacy regulations including the rights to:

 

7.1 Request access to your personal data

You may have the right to obtain a copy of the personal data we hold about you and certain information relating to our processing of your personal data. You may make such request by sending email at  customer@linksolars.com.

 

7.2 Request correction of your personal data

You may have the right to have your personal data corrected if it is inaccurate or incomplete. You can update your personal data at any time by logging into your account and updating your details directly, or by emailing us at customer@linksolars.com.

 

7.3 Request to delete your personal data

You may request that DESUN delete your personal data by sending email at  customer@linksolars.com. Note, however, that we may not always be able to comply with your deletion request for specific legal reasons of which you will be notified of, if applicable, at the time of your request.

 

7.4 Request restriction on certain processing of your personal data

You may request to restrict the processing of your personal data in certain scenarios by sending an email at  customer@linksolars.com. Where the processing is restricted, we are allowed to retain sufficient information about you to ensure that the restriction is respected in the future. You can restrict the use of specific sensitive data at any time, and this operation will not affect the normal use of the account; After the restriction takes effect, we will not request authorization for the same purpose again within 12 months.

 

7.5 Request the transfer of your personal data

You may request a digital copy of your personal data or request the transfer of your personal data to another company by sending an email at  customer@linksolars.com. Please note though that this right only applies to automated data which you initially provided consent for us to use or where we used the data to perform a contract with you.

 

7.6 Object to processing of your personal data for targeted advertising

You may opt-out of our processing of your personal data for purposes of targeted advertising by sending an email at  customer@linksolars.com.

 

7.7 Withdraw your consent

You may withdraw your prior consent for the use of your personal data by sending an email at  customer@linksolars.com or using automatic electronic means provided in the user interface in different portals. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the services. Please note any use or disclosure of your personal data prior to your revocation of consent will not be subject to such withdrawal.

 

7.8 Request human intervention for automated decision-making and profiling/opt-out of use of your data for automated decision-making and profiling

You may request human intervention where we are carrying out automated decision-making or profiling when processing your personal data by sending an email at  customer@linksolars.com. This form of processing is permitted where it is necessary as part of our contract with you, provided that appropriate safeguards are in place, or your consent has been obtained, as required by law. You may also opt-out of such automated decision-making and profiling by notifying us at the email address below under “Contact Us.”

 

We will try to respond to all legitimate, validated requests within one month or as otherwise required by law. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. We may need to request specific information from you to help us confirm your identity in accordance with applicable law. This is a security measure to protect against personal data being disclosed to an unauthorized person.

 

7.9 Right to lodge a complaint

If you have any concerns or complaints regarding the way in which we process your data, please email us directly at customer@linksolars.com. You also have the right to make a complaint to the data protection regulator in the United States (in accordance with the laws that apply to you as a resident of a particular state) or European Union data protection authorities or any other competent authority. Please do contact us first if possible so that we can assist you in the most efficient manner.

 

If you wish to exercise any of these rights, please email us at customer@linksolars.com or call us at +852 3933 1997.

 

7.10 Timeframe for Processing

We will process your requests within the time limits prescribed by applicable laws and regulations (e.g., normally within 30 days of receipt of your request, unless otherwise required by law). If an extension is required due to the complexity or number of requests, we will inform you of the reason and the extension period in accordance with the law.

8. How We Use Cookies

Cookies are small text files that are sent to or accessed from your web browser or your device’s hard drive. Cookies typically contain the name of the domain (internet location) from which the cookies originated, the “lifetime” of the cookies (i.e., when it expires) and a randomly generated unique number or similar identifier. Cookies also may contain information about your device, such as user settings, browsing history, and activities conducted while using the Services.

 

To enhance your experience and improve our services, DESUN uses cookies on our website and App. By selecting “Accept all cookies”, you consent to our use of cookies for purposes including analytics, personalization, and marketing.

 

If you prefer not to allow such uses, you may click “Cookie Settings” to manage your preferences. In this section, you can choose to disable non-essential cookies (e.g., those used for marketing or performance analytics) and then confirm your choice by selecting “Confirm My Choices”.

 

Please note that cookies essential for the core functionality and security of the website will remain enabled and cannot be disabled. You can update your cookie preferences at any time by visiting the Privacy Settings section of our website.

 

Our Services use the following cookies:

 

Strictly necessary cookies, which are required for the operation of the Services. Without them, for example, you would not be able to use your Account. These cookies cannot be turned off.

 

Analytical/performance cookies, which allow DESUN to recognize and count the number of visitors, learn how visitors navigate the Services, and improve the Services.

 

Functionality cookies, which DESUN uses to recognize you when you return to the Services.

 

Additionally, our website also works with third-party products or services (“Service Providers”) to offer and present our Services to you. These Service Providers may include Google, Facebook, etc. and other Service Providers who help us track and analyze our website user activity, measure the effectiveness of our advertising and fundraising efforts, and support the optimization of our digital campaigns.

 

Our Service Providers may get more information about your activity on our website, including pages you visit, access times, visit duration, how you arrived at our websites and your IP address. An IP address is a number that identifies a device connected to the internet. For most devices, the IP address changes on at least a weekly basis. Our Service Providers may also get device identifiers and specific information about the browser you use. In some cases, this information may be unique to you.

 

Additionally, our website uses pixels which are HTML code snippets that are loaded when a user visits a website or opens an email. It is useful for tracking user behavior and activity. With a tracking pixel, advertisers can get data for online marketing, web analysis or email marketing. If such data is analyzed in a particular way, the data collected through these pixels can be used for other purposes as well, for example retargeting/behavioral advertising.

 

For example, DESUN deploys the Facebook Pixel on our website. The Facebook Pixel may enable Facebook to match website visitors with their Facebook User Accounts. You can find out more about how Facebook collects and uses data by clicking here: https://www.facebook.com/privacy/policy/.

 

If you’d like to disable these tracking pixels, there are a number of ways in which you can prevent your data from being collected by tracking pixels:

 

Set browser and email settings to be as restrictive as possible such that external graphics are only supported after permission, and HTML emails are not supported. Appropriate firewall settings can also do this.

 

Some browser extensions can be used to make tracking pixels visible (e.g. PixelBlock, uBlock Origin, HTTPS Everywhere, etc.).

 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational webpage here https://thenai.org/about-online-advertising/how-does-it-work/.

 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

 

Most internet browsers accept cookies by default, but you can change your browser preferences to block or restrict cookies if you do not want your web browsing activity tracked. Please note that some cookies are necessary for our website to run and, as such, cannot be declined. However, such cookies do not collect any personal information. If you choose, you may use the Digital Advertising Alliance (DAA) WebChoices Tool to globally opt out of third-party tracking via website cookies. DESUN websites recognize the Global Privacy Control available in some web browsers. If your browser is configured to send this signal, DESUN will opt you out of the use of advertising cookies on that browser.

 

There are also a variety of other tools publicly available to manage cookies and similar technologies that collect information related to your use of our website. To learn more about cookies and modifying your browser settings related to these cookies you can review guidance from the FTC.

 

We are not responsible for the effectiveness or compliance of third-party opt-out mechanisms or programs. Please note that if you remove your cookies or upgrade your browser after having opted out, you will need to opt out again. Your opt out is specific to the browser you are using and the device you use to access the website. Therefore, if you use multiple browsers or devices you will need to opt out on each browser or device. You can access the information on our website without enabling cookies in your browser, but disabling cookies may result in a diminished ability to take advantage of the services and related informational content on our website.

9. Security of Your Information

To secure your information, we have put in place commercially suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect through our Services. Nonetheless, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically via our Services, and transmission of such data is therefore entirely at your own risk.

 

By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services.

10. Children’s Information, Users Only of Age of Majority

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

 

DESUN’s Services are not designed for children and we do not knowingly collect any personal information from children under the age of 16 in the European Union, or under age 13 in the United States (or other age as required by local law). If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately via customer@linksolars.com or call us at +852 3933 1997. We will do our best efforts to promptly remove such information from our records.

 

By using our Site, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction. We are not liable for any consequences resulting from a user’s misrepresentation of age. Parents or legal guardians of children under the age of majority in your jurisdiction cannot agree to these terms on their behalf.

 

If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account.

11. Privacy Policies of Third-Party Websites/Applications

The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

12. European Union Residents

As applicable, for personal information of individuals that DESUN receives from the European Union, DESUN will handle such personal information in accordance with the European Union data protection laws. For personal information transferred from the European Union, DESUN utilizes the European Commission’s standard contractual clauses commonly known as “model clauses.” These model clauses are contract templates developed by the European Commission as a mechanism for contracting parties to legalize the cross-border transfer of personal data from Europe.

 

Please note that the model clauses will apply to the extent there is not another legal basis in place adopted by DESUN to validate the transfer of personal data from the European Union to the U.S.

 

Similarly, DESUN will comply with the United Kingdom’s Data Protection Act, as applicable.

13. Changes to Our Privacy Policy

We may revise this Privacy Policy from time to time at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. For material changes, we will provide more prominent notice, which may include, without limitation, email communications, special prompts on our App or Websites, or other reasonable means, clearly indicating the specific changes to the Privacy Policy. For purposes of this Privacy Policy, “material changes” shall include but are not limited to: significant modifications to the types of personal information collected, substantial alterations in how we use or share personal information, or changes to your legal rights or remedies under this Privacy Policy. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.

 

If at any time you find either this Agreement or the Privacy Policy unacceptable, you must immediately cease accessing the App and Websites. Unless DESUN obtains your express consent, any revised Privacy Policy will apply only to information collected by DESUN after the revised Privacy Policy takes effect, and not to information collected under any earlier versions of the Privacy Policy.

14. Accessibility Statement

We are committed to making sure that our website is accessible to everyone. To access this Privacy Policy in an alternative form, please email us at customer@linksolars.com or call us at +852 3933 1997. For more information, please see our Accessibility Statement here.

15. Contact Us

We welcome feedback and are happy to answer any questions you may have about your data. You may contact us electronically at: customer@linksolars.com or call us at +852 3933 1997